I'm seeing an error message that I've not verified my account. What should I do?

For assistance on this matter, do reach out to our team for assistance.

(Note: If you are facing issues after receiving the verification email, please try again and ensure this time you close the ShopBack app/logout of ShopBack website before clicking on the verify link in the email. An alternative will be to verify your account in a web browser in incognito/private browsing mode. 


If you have any further queries, please do not hesitate to click here and we will be glad to assist you!

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