How do I change my password?

Click here or click on the “Forgot Password” link at the login page. Enter your e-mail address and a reset password email will be sent to your email inbox.

Alternatively, if you are already logged in and would like to change your password, click here and you would be able to update your password there.

If you are on the ShopBack app, tap on the user icon at the bottom right of the screen, scroll down to the bottom of the screen and tap on 'Account & Security'. You can view as per below:


Click on “Update Password”


Note: The password reset link will expire after 30 minutes.


If you have any further queries, please do not hesitate to click here and we will be glad to assist you!

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