How do I verify my account?

Your ShopBack account can be verified using OTP code verification (currently only available on ShopBack app) or verification link in the verification email that you have received in your inbox.

IMPORTANT: Don't forget to update your ShopBack app to the latest version as it is supported for ShopBack version 2.56.0 and above. 

Here are the steps to verify your ShopBack account:

1) Click on the profile button at your ShopBack app homepage.

2) Go to "Personal Information".

3) Under "Account Information" click on "Verify".

4) Check your email and key in the OTP in your ShopBack app or you can also click on "Verify Your Email Here".

5) If you key in the OTP in your ShopBack app, the successful notification will pop-up in your ShopBack app. And if you click on the link it will redirect to the Account Settings of your ShopBack account.


If you have any further queries, please do not hesitate to click here and we will be glad to assist you!

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