You can do it via bank transfer. All you need to do is to enter your personal current/savings account number (not bank card number), submit the request and you will receive the amount requested within 3-5 working days. Note: Limit at $1500/ per da...

You will be able to withdraw your Cashback once you have accumulated a minimum of $50 "Confirmed Cashback" excluding bonuses. The amount of your "Confirmed Cashback" that is not yet withdrawn can be viewed at your Available Balance. You can view y...

For assistance on this matter, do reach out to our team for assistance. (Note: If you are facing issues after receiving the verification email, please try again and ensure this time you close the ShopBack app/logout of ShopBack website before clic...

Once you have saved your bank details in your ShopBack account, you will receive an email requesting for you to verify your details, click on the button in the email within 30 minutes and your bank account should be verified. If you are facing iss...

There will be 2 passwords prompted: 1) Your ShopBack login password - enter in the "Verify Password" section (not applicable to Facebook login accounts). 2) One-Time-Password (OTP) - this is a password that will be sent via SMS to your phone numbe...

Yes. The maximum amount you can request for withdrawal per day is $1500. You would have to accumulate at least $50 worth of confirmed Cashbacks to be able to withdraw. In other words, you are able to make a withdrawal once you have at least $50 in...

You may not be able to update your phone number due to the following reasons: 1) You may have input an invalid phone number format (type in your number without the country code). 2) There may already have been another ShopBack account registered u...

There are several reasons you may not be receiving the OTP including location issues, device issues or even network traffic. Please try again in 10-15 minutes after the first request, or move to an open area with a strong internet and network rece...