Your Cashback might have been rejected because of the following reasons: 1) Your order was cancelled, exchanged or returned. For travel merchants, it will be cancellations, no-shows or amendments post-online booking. 2) You have clicked on links o...

Yes, you can. Please complete your appeal within 30 days from the date of rejection. It is up to your responsibility to regularly check on the status of your Cashback and action upon it immediately. Any appeal that passes the specified timeframe w...

While Cashback rejection is relatively rare, here are some tips to help you reduce the chances of your Cashback being rejected: 1) Ensure you start your shopping journey on ShopBack and click through to your preferred store before every purchase. ...