Logging In
-
How do I log in my ShopBack account?You may log in by tapping on the Login button as per displayed below in our ShopBack app: Once done, do type your ShopBack account email address, or if you have signed up for a ShopBack account with Facebook: Select Continue with Facebook. For e...
-
How do I recover my password?1) During login, do tap on the “Forgot password?” link below the password field, or simply click here. 2) Once tapped on “Forgot password?”, an email will be sent to your inbox to reset your password. 3) In the email, do tap on the Reset Passwor...
-
I did not receive any reset password email. What do I do?Just click here, key in your registered ShopBack email address and submit the “Send Reset Link” request. Once this is done, you will receive the reset password email accordingly. If you have any further queries, please do not hesitate to click h...
-
What do I do if I am unable to log in?Not to worry, we're here to help! Kindly contact us here with any screenshots or screen recordings and we would be glad to help you further!
-
I no longer want to use Social Media account(Facebook/Apple ID) to log in. What should I do?Great news! You can now link or unlink your social account(Facebook/Apple ID) from, or to your ShopBack account. After delink, you can change your ShopBack account login from using Facebook/Apple to your registered ShopBack email address and newly...
