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  1. Help centre · ShopBack Hong Kong
  2. Troubleshooting help
  3. Order and delivery issues

Order and delivery issues

For problems with your orders, including shipping, returns, cancellations and refunds.

  • Didn’t receive my order or received wrong or unsatisfactory product
  • Didn't receive order confirmation
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The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.
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