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Help centre · ShopBack Hong Kong
Troubleshooting help
Cashback issues

Cashback issues

Get help with Cashback tracking and status problems, such as late or missing Cashback or incorrect amounts.

Cashback tracking issues: Missing or incomplete Cashback
Problems adding or verifying withdrawal info
Withdrawal adjustment and rejection
Didn’t receive my referral bonus

The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.

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