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  1. Help centre · ShopBack Hong Kong
  2. Guides

Guides

Get familiar with how to use ShopBack.

Account and login guides

  • Get started: Set up your ShopBack account
  • Login and passwords
  • Manage your personal details
  • Manage your notifications
  • Deactivate your account

Shopping guides

  • Shop online via ShopBack
  • Install and use ShopBack Button browser extension
  • Delivery and refund info

Cashback guides

  • Cashback tracking top tips
  • Withdraw your Cashback
  • Report missing Cashback
  • Cashback glossary: What the different terms mean

Payment guides

  • How to pay for your purchase

Special deals guides

  • Refer a friend for bonus Cashback
  • Challenges to earn more
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The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.
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